Cancellation Policy

Online Order Cancellation Policy

Due to the fact that our products are fresh, perishable, and made custom for you, we are unable to give refunds to cancellations made two-weeks or less before requested delivery date.

Services Cancellation Policy

If customer cancels service(s) two-weeks or less before install/delivery date, customer shall pay the 50% deposit plus cost of greenery.

If customer cancels service(s) in advance ( 15 days or more before install/delivery date), customer will be charged for 25% of greenery costs plus all cost of services up to the cancellation date.

 Greenery Consultation Cancellation Policy

Customer must give a 24 hour notice of cancellation to receive full refund, if notice is given in less than 24 hours a 75% refund will be issued.

Returns

Not satisfied with your greenery purchase? Please email us.

 

If you have any questions or concerns regarding our cancellation & refund policies, please contact us.